After setting up your organization with Primary Record, you can invite other users.
- On a mobile device or computer, open a browser, and sign into Primary Record.
- In the top right corner, click your organization’s name.
- Click Users > Add users.
- Fill in their name, email, an invite message, and what user role they’ll have:
- Owner: Defaults to the person who created the organization.
- Controls the whole organization, including billing, user roles, and account closure.
- Only one user can be the owner.
- Administrator: Can access the entire organization.
- Can manage settings, invite users, assign roles, and oversee all client records.
- Cannot transfer ownership or delete the organization.
- Agent: Limited access.
- Can access assigned client profiles, view resources, and contribute to client communication.
- Owner: Defaults to the person who created the organization.
- Click Save.
You can control which clients each user can view by using category tags.