Blog

Discover Dementia GUIDE Model Participants in Your State

The GUIDE Model represents a significant advancement in dementia care, offering structured support and respite services for caregivers and comprehensive care management for patients. Find an easy to scan list of established organizations to see if there is a program in your state!
Diagram of bidirectional health data exchange between HealthCall and Primary Record for Mobile Integrated Health

Primary Record and HealthCall Announce Mobile Integrated Health Interoperability Partnership

Community paramedics often arrive on scene with little to no patient history due to data locked away in disconnected hospital systems. A new partnership between Primary Record and HealthCall closes that gap, giving Mobile Integrated Health teams bidirectional, patient-authorized access to a patient's full health story right when it matters most.

From Mistrust to Understanding: How AI Is Helping Immigrant Families Understand Their Doctor and Their Health

A public health student's summer project connected Eritrean and Ethiopian family members to their health records through AI. She showed how understanding personal health information, in their own language, can change how confidently someone talks to their doctor.

The Medical Binder: Why We Keep Asking Families to Solve a Problem the Healthcare System Created

Type "medical binder caregiver" into any search engine and you'll find hundreds of guides, downloadable PDFs, and printable templates telling families to get organized. But why, in 2026, are we still asking caregivers to solve a problem the healthcare system created? Primary Record and the National Shattering Silence Coalition are here to change that.
HL7 International "Setting the World on FHIR" 2026 case study featuring Primary Record, a patient-directed health record platform built on FHIR standards

Rural Health Has a Last-Mile Data Problem. FHIR Is Part of the Answer.

Health systems have made real progress on interoperability. But outside clinical walls, rural care teams, community paramedics, and family caregivers are still stitching records together by hand. Primary Record co-founder Jean Ross, RN, on the last-mile data problem in care coordination, and what FHIR can and can't yet solve.
Two people sorting medications into a weekly pill organizer surrounded by multiple prescription bottles and discharge paperwork on a table — a community health worker helping a patient with medication reconciliation after hospital discharge.

Why Do We Build Medical Care Pathways But Not Social Ones?

We've spent decades building clinical pathways for heart failure: the drugs, the testing intervals, the escalation triggers. But the pathway stops at the hospital door. The community paramedic, the area agency on aging, the community health worker, they're doing the work that keeps patients out of the ER, and none of them are in the same system, reliably funded, or connected to each other. It's time to build the care pathway that starts when the patient goes home.
SOC 2 Type II certified badge showing independent security compliance for protecting health data in digital health apps

There Is No Official “HIPAA Compliance Logo.” Here’s What to Look for Instead.

Many families think they need to look for a HIPAA compliance logo when choosing a health app, but no official logo actually exists. Learn what certifications really matter and how to choose tools that truly protect your health information.
Female paramedic conducting home health visit with elderly Black patient in rural community setting. AI-generated image

The Portal Paradox: What Rural Health Programs Must Know Before Investing in Interoperability

Rural health committees can learn from big systems' expensive interoperability mistakes without inheriting problems they lack the resources to fix. Learn how to evaluate vendors and protect your investment.
Two adults smiling on a tablet video call with a remote family member, representing trust and connection in healthcare data sharing.

Interoperability Isn’t a Technology Problem Anymore. It’s a Trust Problem.

For years, healthcare data sharing has been treated as a technology problem. But faster software and better standards haven’t solved the real barrier: trust. As information moves across hospitals, communities, and homes, the question isn’t whether we can share data, it’s whether we’ve built the trust systems needed to do it safely and well.