Providing better care starts with knowing the full story.

We help families centralize and document their medical journey, so they can share the most up-to-date information and receive the best care possible.

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An individual’s medical story, all in one place
Know when things change
Coordinate care more effectively

Pull together the family and the full story

Your client, their families, and other caregivers all play a key role in an individuals healthcare journey. With Primary Record you can bring everyone together, making the medical details you’ve carefully compiled easily shareable in real-time.

Provide support across the care continuum

You may not always be physically present at each stage of your client’s healthcare journey, but you can make sure they have everything they need to do it on their own. From a comprehensive medical story to pertinent questions, they’re able to share the most up-to-date information every step of the way.

Coordinate better care

With frequent changes and complex moving parts, a centralized hub for an individuals care team is that much more important. Seamlessly communicate between caregivers, know when things change, and ensure a cohesive experience from the doctors office to at-home care.

Enable tailored support and education

Every person has their own unique story and needs. By understanding their health journey today, you can anticipate tomorrow’s needs and craft a plan that’s both personalized and forward-thinking.

Built by medical professionals

“I’m in this world every day. I know how challenging it is to navigate the healthcare system for yourself and your family members. I am committed to building the needed technology to empower and support families wherever they are in their health story.”

Jean Ross, RN, co-founder

“Families deserve and demand that products they use maintain the highest standards of data security and user privacy. I’m proud to be part of an effort to achieve this and delivers in a simple and easy-to-use interface.”

Jim McIntosh, Software and data security expert, co-founder

“Physicians need access to this information, Primary record makes it easy for patients and providers.”

Chris Ross MD, advisor