National Family Caregivers Month: Primary Record Takes the Stage on FOX59’s IndyNow

Jean stands with the co-host of IndyNow behind a desk of medical binders, medications, and supplies

For National Family Caregivers Month, Jean Ross, RN, CEO and co-founder of Primary Record, made a special appearance on FOX59’s Indy Now to spotlight how Primary Record is transforming how families manage their healthcare.

Indy Now is Indianapolis’s go-to morning lifestyle and entertainment show, co-hosted by Jillian Deam and Ryan Ahlwardt. Known for their engaging interviews and community-focused content, Jillian and Ryan created a dynamic platform for Jean to discuss the challenges family caregivers face and how Primary Record is providing solutions.

In her segment, Jean emphasized the importance of families taking control of their healthcare journey. “When families have the tools to organize their health story, it’s a game-changer,” Jean shared. She also highlighted Primary Record’s mission to simplify the overwhelming task of managing medical records across various systems by offering one secure place to organize, collaborate, and share health information.

Why This Matters:

Jean’s appearance on Indy Now marks a pivotal moment in our journey to bring Primary Record to more families who need support navigating the complexities of modern healthcare. As caregivers are increasingly tasked with coordinating care, this innovation is helping to ease the burden while improving care.

ICYMI (In Case You Missed It):

Watch the full interview here to learn how Primary Record is reshaping healthcare for families:

Join Us on the Journey

Ready to begin your family’s Primary Record? Get started today. Our team is here to make health information management easier, clearer, and usable everywhere you go!

Two adults smiling on a tablet video call with a remote family member, representing trust and connection in healthcare data sharing.
Interoperability Isn’t a Technology Problem Anymore. It’s a Trust Problem.
For years, healthcare data sharing has been treated as a technology problem. But faster software and better standards haven’t solved the real barrier: trust. As information moves across hospitals, communities, and homes, the question isn’t whether we can share data, it’s whether we’ve built the trust systems needed to do it safely and well.
Childfree Trust logo representing professional medical and financial power of attorney support for people without family decision-makers
Who Will Make My Medical Decisions? Childfree Trust’s Care Planning Model
The launch of Childfree Trust signals a shift the advocacy and life care planning community has long been preparing for: planning isn’t just about naming someone, it’s about equipping them. This article examines the hidden labor behind POA and fiduciary roles, and why shared, living information is essential to confident, compassionate care.
Patient portal login screen showing username and password fields, illustrating the risks of sharing patient portal login credentials
Why ‘Just Give Me Your Login’ Puts Caregivers and Advocates at Risk
Many patient advocates and caregivers rely on shared logins or HIPAA authorizations to access medical records, often without realizing the legal and ethical risks. This article explains the critical difference between HIPAA Authorization and the HIPAA Right of Access, and what safer, patient-directed access really looks like.

Check out Primary Record