3 Things We Told the Government About Fixing Health Records

Primary Record just submitted feedback to CMS on how to fix the health data mess families face every day. From missing records to overwhelming paperwork, we shared three lessons from the frontlines—and how our platform is already helping over 900 families and professionals stay organized, connected, and in control.
Partners in Care: Meet the Advocates Using Primary Record with Families

Meet the professional care advocates and coordinators using Primary Record to simplify healthcare for families. Whether you’re caring for a child with complex medical needs or an aging parent, these experts combine compassion with technology to help families stay organized, informed, and supported.
Primary Record and Daughterhood Partner to Build Stronger Support Systems for Daughters Caring for Aging Parents

Primary Record, an innovative app created specifically for those in the sandwich generation who are managing care for both aging parents and children, has officially partnered with Daughterhood, a nonprofit on a mission to foster communities that help caregivers navigate the practical and emotional complexities of caregiving.
Seattle Children’s Expands Teen and Proxy Access to Patient Portals

In December 2024, Seattle Children’s Hospital announced enhancements to its MyChart system, granting teenage patients and their authorized proxies expanded access to health information, including care team notes, after-visit summaries, medications, and test results. This initiative aims to balance patient confidentiality with the need for comprehensive health data access.
National Family Caregivers Month: Primary Record Takes the Stage on FOX59’s IndyNow

For National Family Caregivers Month, Jean Ross, RN, CEO and co-founder of Primary Record, made a special appearance on FOX59’s Indy Now to spotlight how Primary Record is transforming how families manage their healthcare. “When families have the tools to organize their health story, it’s a game-changer,” Jean shared.
Innovation with Heart: Primary Record’s Recognition in Indiana’s Entrepreneurial Spotlight

As Indiana celebrates Global Entrepreneurship Week and its rich entrepreneurial heritage, Primary Record is proud to be part of a community that values innovation, resilience, and human connection. Our inclusion in the 2024 Entrepreneurship Indiana yearbook is a milestone we share with all the patients, families, and collaborators who inspire our work daily.
Primary Record Honored as 2024 Indiana Small Business of the Year

Primary Record was nominated by their Regional Director, Dan Drexler, with the Indiana Small Business Development Center (SBDC), who praised the company for its commitment to the local small business community. “It has been a pleasure to support your business growth over the last few years,” the nomination letter stated. “We celebrate the journey to date and look forward to the growth and success of your business in the years to come.”
1upHealth Conversation: Engaging Patients and Families in Health Data

As we enter a new era of patient access to health information, the healthcare industry continues to face challenges in effectively engaging patients and their families with health data. Despite advancements in technology, many still need to be convinced about …