As parents, we rely on healthcare professionals to guide us in safeguarding our children’s health. But when medical information is scattered across multiple doctors and specialists, important details can fall through the cracks. For Jena Quinn, PharmD, CEO and Founder of Perfecting Peds, this challenge hi close to home—and it’s why she turned to Primary Record.
Jena’s journey began with a question about her daughter, Hadley. After numerous broken bones, she couldn’t shake the feeling that something was amiss. Though an orthopedic doctor had ordered bone health labs years ago and assured her the results were normal, her instincts told her otherwise.
One Tool, All the Answers
Next, enter Primary Record—an app designed to consolidate health information from various sources into one centralized, secure place. For a mother, whose children receive care from different specialists at Children’s Hospital of Philadelphia, a local pediatrician, and virtual urgent care visits, Primary Record became indispensable. By using the AI-powered chat feature in Primary Record, Jena asked a critical question: “What are all of Hadley’s bone health labs?”
Then the app quickly surfaced a result she had never seen before: an abnormal calcitriol lab result. That overlooked piece of health data set off a chain reaction. Armed with this newfound information, Jena advocated for her daughter, requesting a DEXA scan. This scan is a medical imaging test that measures bone density to assess strength and detect conditions like low bone density or osteoporosis. She then sought a referral to a bone health specialist.
A Game-Changing Discovery
The results were telling. Hadley’s DEXA scan revealed low bone density. Thanks to a mother’s persistence and Primary Record’s ability to surface critical health information, Hadley is now under the care of bone health and endocrine specialists. This discovery clarified so many unknowns and opened the door to finding the root cause of Hadley’s fractures. This medical puzzle piece now prevents Hadley from ongoing harm while continuing to consolidate her health information.
A Lifeline for Families and Caregivers
For families navigating complex healthcare systems, Primary Record offers more than convenience—it’s a lifeline. Whether you’re a parent managing pediatric care, a caregiver overseeing an elder’s health, or a professional juggling multiple specialists, accessing and organizing all health data in one place ensures no detail is overlooked.
Making Healthcare Work for You
This family’s story is a powerful reminder of how access data can transform healthcare outcomes by consolidating health information. Jena shared, “Thank you Primary Record for unearthing my daughter’s abnormal labs and hopefully preventing another fracture.”
At Primary Record, we’re proud to empower families like Jena’s with tools that bring clarity and confidence to healthcare decisions. Stories like these inspire us to keep improving and innovating for families everywhere.
Ready to take control of your family’s healthcare journey? Learn more about how Primary Record can simplify and streamline your health information today.
