Partners in Care: Meet the Advocates Using Primary Record with Families

Meet the professional care advocates and coordinators using Primary Record to simplify healthcare for families. Whether you’re caring for a child with complex medical needs or an aging parent, these experts combine compassion with technology to help families stay organized, informed, and supported.
The Ultimate State-by-State Guide to Picking the Right Assisted Living

Finding the right assisted living facility for a family member starts with understanding your state’s regulations. Every state has different rules on who qualifies, what care is provided, and how facilities are monitored. This guide breaks down everything you need to know—from admission requirements to Medicaid options and resident rights—so you can make informed decisions with confidence.
Picking an Assisted Living Facility is Like Helping Your Kid Choose a College

Choosing an assisted living facility for a loved one can feel a lot like helping your kid pick a college—big decisions, emotional conversations, and the search for the right balance of support, independence, and community. This article will give you an overview and resources to help!
Medical POA vs. HIPAA Release vs. Patient Portals: What Families and Caregivers Need to Know

Information is power when it comes to making medical decisions for a family member. Understanding the differences between a Medical Power of Attorney (POA), a HIPAA Release, and patient portal access ensures you have the right tools to access health records, communicate with providers, and make critical choices when it matters most. Learn how these legal documents work together to keep families informed and in control.
How a Mom Turned Instinct Into Action with Primary Record’s AI Chat Assistant

By using the AI-powered chat feature in Primary Record, Jena asked a critical question: “What are all of Hadley’s bone health labs?”Then the app quickly surfaced a result Jena had never seen before: an abnormal calcitriol lab result. That overlooked piece of data set off a chain reaction…
From Caregiver to Research Contributor: Making Your Voice Count

Despite the value they bring, many caregivers are unaware of how to engage with research opportunities. Richard shared that his own journey began when his doctor suggested a study. “Most people don’t even know these things exist or how to find them,” he explained. While financial compensation for research involvement is often nominal, the rewards extend far beyond monetary value. For Richard, participating in research keeps him informed about cutting-edge innovations and allows him to advocate for better care practices.
Celebrating Life with Down Syndrome: How Families Empower Independence and Growth

Your health story is one of the most important tools for ensuring the best care for you and your family. At Primary Record, we understand how crucial it is not only to collect your health information but also to keep it accurate and ready to share in a way your care team can easily understand and act on.
How to Correct Medical Errors in Your Family’s Medical Record: A Step-by-Step Guide

Mistakes in medical records are more common than we might think, and while some errors are harmless, others can have serious long-term consequences. A rushed diagnosis or an auto-populated note in an electronic health record (EHR) can follow a patient for years, affecting future care, insurance claims, and even legal matters. For families navigating complex or rare medical journeys, these errors can be devastating.
Navigating the Transition to Adult Healthcare as a College Student

Switching from a pediatrician to an adult primary care doctor is a big deal, but many of us don’t think about it until it’s too late. Pediatricians often stop seeing patients when they reach a certain age, and finding a new doctor can take a long time. If you’re not prepared, you might end up like I did—without a doctor when you need one.