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Moving day for college and assisted living
  • Families

Picking an Assisted Living Facility is Like Helping Your Kid Choose a College

Choosing an assisted living facility for a loved one can feel a lot like helping your kid pick a college—big decisions, emotional conversations, and the search for the right balance of support, independence, and community. This article will give you an overview and resources to help!
  • Families

Medical POA vs. HIPAA Release vs. Patient Portals: What Families and Caregivers Need to Know

Information is power when it comes to making medical decisions for a family member. Understanding the differences between a Medical Power of Attorney (POA), a HIPAA Release, and patient portal access ensures you have the right tools to access health records, communicate with providers, and make critical choices when it matters most. Learn how these legal documents work together to keep families informed and in control.
Webinar for Primary Record to help you get your electronic medical binder started
  • Product

Transform Your Family’s Health Binder into a Digital Health Information Hub

Keeping your family’s health information organized is more important than ever, and while the viral TikTok medical binder trend is inspiring, there’s a better way. Why settle for a paper binder that only you can manage when you can create a digital family health information hub?
Mother's Instinct
  • Families

How a Mom Turned Instinct Into Action with Primary Record’s AI Chat Assistant

By using the AI-powered chat feature in Primary Record, Jena asked a critical question: “What are all of Hadley’s bone health labs?”Then the app quickly surfaced a result Jena had never seen before: an abnormal calcitriol lab result. That overlooked piece of data set off a chain reaction...
  • News

Seattle Children’s Expands Teen and Proxy Access to Patient Portals

In December 2024, Seattle Children's Hospital announced enhancements to its MyChart system, granting teenage patients and their authorized proxies expanded access to health information, including care team notes, after-visit summaries, medications, and test results. This initiative aims to balance patient confidentiality with the need for comprehensive health data access.
Jean stands with the co-host of IndyNow behind a desk of medical binders, medications, and supplies
  • News

National Family Caregivers Month: Primary Record Takes the Stage on FOX59’s IndyNow

For National Family Caregivers Month, Jean Ross, RN, CEO and co-founder of Primary Record, made a special appearance on FOX59’s Indy Now to spotlight how Primary Record is transforming how families manage their healthcare. “When families have the tools to organize their health story, it’s a game-changer,” Jean shared.
Couple on couch with a clincial researcher holding a clipboard to register them.
  • Families

From Caregiver to Research Contributor: Making Your Voice Count

Despite the value they bring, many caregivers are unaware of how to engage with research opportunities. Richard shared that his own journey began when his doctor suggested a study. “Most people don’t even know these things exist or how to find them,” he explained. While financial compensation for research involvement is often nominal, the rewards extend far beyond monetary value. For Richard, participating in research keeps him informed about cutting-edge innovations and allows him to advocate for better care practices.
IEDC + Primary Record
  • News

Innovation with Heart: Primary Record’s Recognition in Indiana’s Entrepreneurial Spotlight

As Indiana celebrates Global Entrepreneurship Week and its rich entrepreneurial heritage, Primary Record is proud to be part of a community that values innovation, resilience, and human connection. Our inclusion in the 2024 Entrepreneurship Indiana yearbook is a milestone we share with all the patients, families, and collaborators who inspire our work daily.
Buddy Walk 2010
  • Families

Celebrating Life with Down Syndrome: How Families Empower Independence and Growth

Your health story is one of the most important tools for ensuring the best care for you and your family. At Primary Record, we understand how crucial it is not only to collect your health information but also to keep it accurate and ready to share in a way your care team can easily understand and act on.