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A young woman engages with Primary Record's Chat Assistant on her mobile phone where she keeps her family health record.
  • Product

Tell Your Health Story with Confidence Using Chat Assistant

Your health story is one of the most important tools for ensuring the best care for you and your family. At Primary Record, we understand how crucial it is not only to collect your health information but also to keep it accurate and ready to share in a way your care team can easily understand and act on.
A mom on the phone in a green shirt calling to get her child's medical record corrected
  • Families

How to Correct Medical Errors in Your Family’s Medical Record: A Step-by-Step Guide

Mistakes in medical records are more common than we might think, and while some errors are harmless, others can have serious long-term consequences. A rushed diagnosis or an auto-populated note in an electronic health record (EHR) can follow a patient for years, affecting future care, insurance claims, and even legal matters. For families navigating complex or rare medical journeys, these errors can be devastating.
A three picture series to help depict transition from pediatric to adulthood
  • Families

Navigating the Transition to Adult Healthcare as a College Student

Switching from a pediatrician to an adult primary care doctor is a big deal, but many of us don’t think about it until it’s too late. Pediatricians often stop seeing patients when they reach a certain age, and finding a new doctor can take a long time. If you’re not prepared, you might end up like I did—without a doctor when you need one.
  • Families

Supporting Independence for the Intellectual and Developmental Disabilities (IDD) Community with Primary Record

Jim McIntosh, co-founder of Primary Record, understands firsthand why a tool like this is so important. His daughter Mia, who has Down syndrome, inspired his deep appreciation for how vital it is to empower individuals with IDD. Now 20 years old, Mia can confidently share her health story.
A busy mom is using Primary Record on her phone to record a note.
  • Product

Never Miss a Detail: Our New Record Feature

At Primary Record, we strive to make managing health information easier and more usable. We're excited to introduce our new recording feature in the notes section of our app. Initially designed for recording doctor visits, this feature allows you to...
  • Professionals

Ensuring Student Health & Safety for Study Abroad, Field Studies, and Off-Campus Internships: A Guide for Universities

As universities offer more field studies, study abroad programs, and off-campus internships, ensuring student safety becomes crucial. These programs enrich the college experience and provide a well-rounded education. To keep students safe, getting consent to access certain health information is important. The 21st Century Cures Act helps make this process easier.
  • Families, Professionals

Discover Dementia GUIDE Model Participants in Your State

The GUIDE Model represents a significant advancement in dementia care, offering structured support and respite services for caregivers and comprehensive care management for patients. Find an easy to scan list of established organizations to see if there is a program in your state!
  • Families, Professionals

Understanding Medicare’s GUIDE Model: A New Hope for Dementia Care

Caring for a loved one with dementia can be overwhelming. The Centers for Medicare & Medicaid Services (CMS) recently introduced an innovative program to support those diagnosed with dementia and their caregivers. Let's dive into the GUIDE Model, a Medicare-reimbursed initiative, and explore what it offers, how you can qualify, and what to expect.
  • Families

The Doctor Will See You Now: How Primary Record Can Help You Prepare for Your Next Visit

We know that making a doctor’s appointment today can often be challenging, with wait times sometimes lasting for months. And when you finally get in, appointments, on average, last only about 20 minutes. So, it’s important to be prepared. That’s...