Tell Your Health Story with Confidence Using Chat Assistant

A young woman engages with Primary Record's Chat Assistant on her mobile phone where she keeps her family health record.

Why Your Health Story Matters

Your health story is one of the most important tools for ensuring the best care for you and your family. At Primary Record, we understand how crucial it is not only to collect your health information but also to keep it accurate and ready to share in a way your care team can easily understand and act on.

Introducing Primary Record’s Chat Assistant

That’s why we’ve built our Chat Assistant—a tool designed to help you use your organized health information to ask the right questions and find the insights you need to feel prepared for any conversation with your healthcare team.

More Than a Search Tool: A Trusted Guide for Your Health

Our Chat Assistant is more than just a search function. It’s like having a trusted friend to talk to when you’re trying to make sense of health records. Maybe you’re feeling overwhelmed by test results, multiple medications, or a series of appointments. With Primary Record’s Chat Assistant, all you need to do is ask. Whether it’s summarizing your recent appointments, understanding your test results, or helping you prepare for your next doctor’s visit, the Chat Assistant helps you craft a clear, cohesive health narrative.

How to Build Your Health Story with Chat Assistant

What goes into building your health story? It starts with connecting your patient portal (when available), and continues as you keep notes, upload files, and even take pictures or screenshots of documents from your phone.

Connect Your Patient Portal and Centralize Information

By centralizing all this information, you create a more powerful and effective tool to share your health story with any member of your care team.

Upload Files, Keep Notes, and Organize Your Records

Once your data is uploaded, the Chat Assistant becomes your go-to resource for making sense of everything, as well as any trusted collaborators with whom you share a profile.

Example Prompts for the Chat Assistant

Preparing to See a New Specialist:

  • “Help me summarize the key points of my health history for a new specialist.”
  • “What are the most important questions to ask during my upcoming specialist appointment?”

When You’re Not Being Heard:

  • “What can I say to my healthcare team to emphasize my concerns about [symptom]?”
  • “Can you help me prepare a clear message for my doctor about why I feel my concerns are being overlooked?”
  • “What trends or abnormalities do you see in my recent lab results?”
  • “Can you summarize the key lab results for me and explain any changes I should know about?”

Understanding Medication Interactions:

  • “Are there any interactions between the medications I’m currently taking?”
  • “What should I watch for while taking [medication] based on my health history?”

Stay Ready with a Centralized Health Record

By centralizing your health information and using the Chat Assistant, you’ll always be ready to tell your health story clearly and confidently. Whether you’re preparing for an appointment, following up on test results, or ensuring your care team understands your concerns, Primary Record is here to help.

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