The ROI of Patient Access APIs That No Health Plan Is Measuring…Yet
Health plans have spent millions building Patient Access APIs, but few understand what actually happens once the data reaches members and caregivers. Real ROI doesn’t come from FHIR servers or compliance checkboxes. It comes from the last mile of interoperability: when families can finally see, understand, and use their own data to prevent crises, close care gaps, and make better decisions at key moments of care.